Order Cancellation Policy

Thank you for shopping with us. We understand that sometimes plans change, and you may need to cancel an order. To ensure a smooth experience for everyone, please take note of our cancellation policy:

  • Cancellation Within 24 Hours: Orders can be canceled within 24 hours of purchase without any penalty. Simply contact our customer service team at VIRAL JACKETS, and we will process your cancellation and full refund promptly.
  • Cancellation After 24 Hours: If you wish to cancel your order after 24 hours, it will be treated as a return. Please refer to our Return Policy for the steps and conditions involved in returning a product.

We strive to provide flexibility while maintaining efficiency in our operations. If you have any questions or need assistance, please reach out to us at:

VIRAL JACKETS

100 Business Park Ln, Milton, DE 19968 , USA

Email: info@viraljackets.com

Phone: +1 302-329-4552